subtitles not showing when ripping with dvdfab 11

It might be helpful if someone can confirm this with their copy or with AnyDVD running with the original disc. I'm giving up on this title after this, though I hope a solution might eventually be found. I've attached both zips, renamed to be clear which was produced by which version of AnyDVD (both set at deep scan, though thorough produced same results). Like I said even the DVDFab output does this, so this is indeeed a nasty structure! I verified that this happens with AnyDVD (both 6.3.0.3 and 6.3.0.6) activated on the physical drive also. Go into the 'anamatics menu' and play the various selections on the first page with commentary, and in each instance the same clip seems to play, with each showing an elapsed time out of 0 total minutes:seconds (this is in powerDVD). Note that I even used DVDFab Platinum 4.0.3.6 beta, and even it has the same issue! OK, here's the issue: Click to expand.OK, I ripped this movie 6 times, with various combinations of 6.3.0.3, 6.3.0.6, both using AnyDVD, both using CloneDVD, an attempt at using just windows explorer, etc, and I encounter the same issue with all.

Subtitles not showing when ripping with dvdfab 11